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Delete your account

You delete your Dead Point account yourself in your profile: in the iPhone and Android app or in the browser. You need access to the account email, because the confirmation code is sent there. A deleted account cannot be restored.

In the app

  1. Open the Dead Point app and sign in
  2. Open the user menu and choose "Profile"
  3. On the "Profile" tab scroll down and press "Delete account"
  4. Confirm with "Delete" in the dialog: a code is sent to your email
  5. Enter the code from the email and press "Confirm deletion"

In the browser

  1. Sign in to Dead Point in your browser
  2. Open the user menu and choose "Profile"
  3. On the "Profile" tab scroll down and press "Delete account"
  4. Confirm with "Delete" in the dialog: a code is sent to your email
  5. Enter the code from the email and press "Confirm deletion"

Open Dead Point in the browser

If you own a workspace that has members, first remove the members or transfer ownership, otherwise the deletion will not go through.

Step-by-step guide with screenshots in the docs

Removed at once

  • The account is anonymized: personal data is removed from the profile
  • All sessions end and nobody can sign in to the account
  • The app and the browser return to the sign-in screen

Removed after 30 days

  • After 30 days the anonymized account and the personal data tied to it are physically erased from the database
  • Once the deletion is confirmed, the account cannot be restored

What is kept

  • The audit log and payment documents are stored as the law requires
  • These records are not linked to you and contain no personal data

Cannot delete the account?

No access to the account email, or the deletion fails? Write to support: support@deadpoint.app