Refund Policy

Paid sales have not launched. Dead Point is not currently accepting payments or pre-orders. The policy below describes the proposed refund terms for paid purchases when sales open; it does not create a payment obligation today.

30-day refund offer

For a monthly or annual Pro purchase made through Paddle, you may request a full refund within 30 calendar days of the purchase date. This applies to the first purchase and to a separately paid manual renewal. Use of the product during that period does not by itself exclude the purchase from this offer.

To request a refund, contact Paddle buyer support using the email address used for the purchase and the order or transaction reference. You may also contact support@deadpoint.app and we will help identify the purchase. Do not email a full card number, security code or account password.

Paddle is the Merchant of Record and processes approved refunds to the original payment method. The time for funds to appear depends on Paddle and the payment provider; we do not promise a fixed bank-processing time. Paddle's Buyer Terms and Refund Policy also apply.

After 30 days

This additional refund offer does not promise a refund for unused time after the 30-day period. You may still contact Paddle about non-delivery, a duplicate or unauthorised charge, a faulty service, or any other remedy available under applicable law. Mandatory consumer rights and Paddle's authority to handle refunds or disputes are not limited by this policy.

Your access and data

Each Pro period is purchased separately. There is no automatic renewal to cancel. Without another purchase, paid access ends at the stated expiry date.

When a purchase is refunded, the paid access granted by that purchase ends. A refund must not cancel a different, valid purchase. Ending paid access does not itself delete estimates, published versions or approval evidence; the applicable Free plan and our Privacy Policy continue to apply.

Contact

Product support: support@deadpoint.app. Payment and refund support: paddle.net.

Operator: Leonid Konchulizov, Individual Entrepreneur (Georgia), registration number 324095901. Registered address: Georgia, Akhaltsikhe District, Abi.